Your privacy is important to us, and we are transparent about how we collect, use, and share information about you. The purpose of this policy is to help you understand:

What information do we collect from you? And where do we use it?

We provide matrimony services through Gall Pakki, so we ask for certain personal information which is displayed on the site on your behalf to help you find the right life partner. By accepting our Terms & Conditions, you consent to the collection, processing, and sharing of your personal information in order to provide our services when you use Gall Pakki.

We collect two types of information:

• Information that you provide to us.

• Information that is provided to us by someone else (such as parents or guardians).

In order to avail of our services, you provide the following information:

When registering for our service, you share your personal data with us, such as your name, gender, date of birth, contact details, educational qualifications, employment details, photographs, marital status, interests, and sensitive personal data such as health information, community, etc.

Only a few fields are mandatory for the User/Member; the remaining fields are optional. Whether to provide information in those fields is entirely up to the User/Member. The User/Member is solely responsible for maintaining the confidentiality of their Username/ID and Password and for all activities and transactions carried out through their account.

How do we use the information we collect?

We use the collected information in the following ways:

• We create your profile using the information you provide so that it can be viewed by other users to help facilitate suitable matrimonial matches.

• Managing your account.

You are given full access to manage your account. You can update or modify your information at any time, subject to our approval.

With whom do we share your information?

Except where you are expressly informed on the site or as described in this Privacy Policy, we do not sell, rent, share, trade, or otherwise disclose your personal information.

With other users

We publish the information you provide as part of your profile so that other users can view it in order to provide our matrimonial services. The information displayed is submitted by you, so please be careful about what you choose to share with other users.

You can always control your photo privacy settings by using the Photo Privacy Options available in the Settings page.

With our service providers and partners

We may use third-party service providers for website and application development, hosting, maintenance, backup, storage, payment processing, analytics, and other related services. These providers may need access to your information in order to perform services on our behalf.

If a service provider needs access to your information, they do so only under our instructions and in accordance with strict policies and procedures designed to protect your information. All of our service providers and partners are bound by strict confidentiality obligations.

However, Gall Pakki disclaims any responsibility or liability for the accuracy, content, completeness, legality, reliability, operability, or availability of information or materials displayed on this website by third parties.

With law enforcement agencies

We may disclose your personally identifiable information where required by law or when we believe such disclosure is necessary to protect our rights, safeguard the interests of our members, or comply with a judicial proceeding, court order, or legal process served on our website.

Important Notice

Gall Pakki is not responsible for any kind of cyber fraud. If someone contacts you claiming to be our representative and asks you to make a cash payment or bank transfer, please be cautious. We do not ask for such payments. All membership plans are processed online only.

If you choose to meet any person through this website, you do so entirely at your own discretion and responsibility.

Gall Pakki Matrimonial will NEVER refund any money to any member under ANY circumstances whatsoever, EXCEPT in the case of a technical fault or error on the part of Gall Pakki Matrimonial.

Please read the full conditions of our Refund Policy below. By agreeing to our Terms & Policies when creating an account with Gall Pakki Matrimonial, you also agree to this Refund Policy.

Gall Pakki Matrimonial will not refund any member who decides that they no longer wish to use Gall Pakki Matrimonial.

Users who wish to cancel their subscription are not entitled to a partial or full refund for any reason. If you do not wish to be charged again after your first purchase, please pay attention to your next billing or renewal date.

You will not post any vulgar material, images, or content on your profile or through any discussions.

You will not post or share any material through your profile or conversations that promotes harmful or criminal ideas, intentions, or activities. Such actions may be investigated and prosecuted where applicable.

You will not send unsolicited mass mailings, spam emails, or chain letters to any member. You may not send business-related information with the intention of promoting or marketing other websites, products, or services to our members.

You will not collect or attempt to collect personal information from our members, including email addresses, phone numbers, residential addresses, financial information, or any other private details.

Profiles are generally approved within one day. Any profile found to be suspicious, fraudulent, or in violation of our policies will be rejected immediately, permanently banned, and NO refund will be provided.

Abuse or misconduct towards our staff in any manner, shape, or form will not be tolerated and will result in a permanent ban without any refund.